Workplace Fundamentals Training

Take a look below at the various courses we offer
under the Workplace Fundamentals training catalog

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  • 10 Soft Skills

    In this course, students will develop a core set of soft skills that can act as a first step toward a professional development journey.

  • Grammar Essentials

    In this course, students will review the rules of grammar, identify common grammar errors, and refine their business writing style.

  • Personal Productivity

    This course is intended for individuals who want to maximize their personal productivity.

  • Excellence in Customer Service (Basic)

    In this course, you will explore the background and techniques of customer interactions. Providing quality customer care ensures that every single contact with your company is a positive experience.

  • Excellence in Technical Customer Service

    In this course, students practice skills and apply principles for providing face-to-face customer service to customers with technical issues.

  • Handling a Difficult Customer

    In this course, students will gain a valuable skill set to deal with difficult customers in various situations.

  • Organizational Skills

    Developing good organizational skills is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your professional and personal life.

  • Negotiation Skills

    This workshop will give participants a basic understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved. This foundational course can be used as the first step in a professional development journey.

  • Problem Solving Skills

    This course will show students the fundamentals of problem-solving skills—from defining their problem, to presenting it to the key decision makers in their organization.

  • Presentation Skills

    In this course, students will learn the fundamentals of active listening skills to facilitate the exchange of ideas in meetings and presentations.

  • Change Management

    In this course, students will gain an understanding of how change is implemented and learn about the practical tools for managing reactions to change.

  • Time Management

    This workshop will cover foundational strategies to help students with personal motivation, delegation skills, organization tools, and crisis management. This oufndational course is the first step in a professional development journey.

  • Teamwork and Team Building

    In this course, students will be explore basic aspects of a team and the factors that go into being a successful team and team member. This course is a first step in a professional development journey.